LGOIMA Requests

1. Complaint Handling Policies:
Please provide copies of all policies, procedures, or guidelines governing the receipt, assessment, investigation, and resolution of Code of Conduct complaints relating to:
-staff
-senior management
-council-controlled organisation officers
-governance officials.

Please find the relevant internal Policies and documents in the link above.

• Code of Conduct
• Disciplinary Policy
• Harassment and Bullying in the Workplace Policy
• Protected Disclosures

Also included are the following Policies from CCOs:

• MCT Complaints Policy
• CEDA Disciplinary Process

2. Records Relating to the Complaints Submitted

Please provide copies of any records relating to the receipt, assessment, consideration, or handling of the Code of Conduct complaints submitted on or about 20 January 2026 to 12 March 2026.  This request includes (but is not limited to):
-internal memoranda
-file notes
-reports
-assessment documents
-correspondence between staff involved in handling the complaints.

We can confirm that there have been no code of conduct complaints relating to any of the Council Controlled Organisations during to the period 20 January and 12 March 2026.
There has been no internal code of conduct complaints during to the period 20 January and 12 March 2026.
We received one code of conduct complaint for MW LASS Debt Central. The complaint was forwarded to MW LASS as the employer of the person whom the complaint was directed at.
The documents associated with this have been withheld under section 17(2)(a) to protect the privacy of individuals. 

3. Internal Communications
Please provide copies of internal communications (including emails, memoranda, and correspondence) relating to the complaints and their handling.
This request includes communications between:
-staff and management
-governance or corporate services staff
-legal advisers
-officers responsible for complaint handling.
The internal email communication relating to the complaint received about MW LASS Debt Central has been withheld under section 17(2)(a) to protect the privacy of individuals. 

4. Communications Between Organisations
Manawatū-Whanganui Local Authority Shared Services (MWLASS) and Manawatu district council and/or any shareholder councils concerning the complaints and their handling.
The external email communication relating to the complaint received about MW LASS Debt Central has been withheld under section 17(2)(a) to protect the privacy of individuals. 

5. Governance Reporting
Please provide copies of any reports, briefings, or correspondence provided to councillors, council governance committees, or shareholder representatives regarding the complaints. (LGOIMA requests will be sent to the shareholder councils)
No reports or briefings have been provided to councillors etc as the complaint was forwarded to MWLASS as the employer.

6. Complaint Handling Outcomes
Please provide any records identifying the outcome of the complaints, including any decisions made regarding investigation, dismissal, or further action.
We are not aware of an outcome of the complaint regarding MW LASS Debt Central.

Please find below the information you have requested; 

LG 2432 – Climate-Related Hazard Areas & Marae Impact Assessments

I refer to your official information request dated 19 February 2026.

The information you have requested is attached.

Please find the information you have requested in this link – withheld due to privacy

The document has been redacted under section 7(2)(a) of the Local Government Official Information and Meetings Act, to protect the privacy of an individual. 

The property and valuation information you have requested (property address, unique property ID, capital value, land value, land area and rating category) is publicly available through the Council website - Rates Property Search | Manawatū District Council.  The valuation information is based on the 2022 revaluation, which is the operative valuation for the 2025/26 rating year.  These assessed amounts are made publicly available to support transparency of rating information. 

You have asked for a breakdown of the individual rating components that make up rates for each property (i.e. general rate, uniform annual general charge, water supply, wastewater, stormwater and the individual Horizons Regional Council rates).  Council does not hold this information in a property-level dataset or in the format requested, nor do we hold any Horizons Regional Council rating information.  Producing a per-property breakdown of each individual rating component would require creating new information, which Council is not obliged to do under the LGOIMA. 

The individual rating components adopted for the 2025/26 rating year are however publicly available in our Annual Plan - MDC-Annual-Plan-2025_Final-260625.pdf. 

You also requested the total rates paid to MDC and HRC, and the amounts paid by each individual rate. However, under section 30 of the Local Government (Rating) Act 2002, information relating to rates payments, instalment status, arrears and other account-specific details may only be released to the individual ratepayer or their authorised agent.  As releasing this information would be contrary to the Local Government (Rating) Act 2002, this part of your request is refused under section 17 (c)(i) of the LGOIMA.  
Again, MDC does not hold any HRC information. 

Manawatū District Council has made no payments to consultancy/advisory firms on behalf of mana whenua/Māori over that period. Accordingly, there is no information to provide in response to parts (a), (b) or (c) of your request. 

23 February 2026

Just to clarify for this request.